Tips to solve the Kaspersky Database Obsolete issue without systems restart

This method will help us to solve this issue without restarting or reinstalling the Kaspersky Anti-Virus software

1.       From Kaspersky update settings, In application update setting go to "update source"

·          Select "Kaspersky Lab update servers" (move it to Top) uncheck Kaspersky Security                center or other paths

·          In Proxy server settings disable/Uncheck proxy option

·          Select "copy updates folder"

·          "Save" all settings

2.       In the advance settings Go to Advanced Protection Settings section

·          Uncheck "Self defence "

·          Uncheck "Disable external control of the system service"

3.       After changing the settings as defined above please proceed further as instruction given

·          Stop "Kaspersky protection "( Exit from icon tray)

·          Open "Services" (services.msc)

a.        Stop the services" Kaspersky end point security"

b.        Stop the services" Kaspersky Network Agent"

4.       Open folder properties      

·           Select show "hidden files from folder properties"

5.       Open  "C:\ProgramData\Kaspersky Lab\KES8\Bases"

·          Delete all files from "Bases" folder

OR

·          Delete the file "blst2-0607g.xml" ( File is located inside the bases folder)

6.       Start the services "Kaspersky Network Agent"

7.       Start the services "Kaspersky end point security"

8.       Update  "Kaspersky databases from lab server"

9.       In advanced Protection Settings section Enable both  "Self defence" and  "Disable external    control of the system service" options

10.    After update complete revert the" update sources "  to default connection state.

11.    Instead of restarting the system we can restart the service for completing the update

·          Stop "Kaspersky protection "( Exit from icon tray)

·          Restart the services Kaspersky Network Agent (from services)

·          Restart the services Kaspersky end point security  (from services)